Slow, unemapathetic & impatient. These ladies don't give two flaps about the customer service experience. They take their sweet time & when you ask them any questions they seem to become frustrated. They treat you as though they know we have no other choice but to deal with them so they treat us as such. The fact that my tax dollars are what pays them is sickening!
Called 3 different times to get info on getting my tag. Was given the same incomplete information all 3 times. Went in with the requested info and still needed more paperwork that was not mentioned on the phone. The girl assisting basically laughed in my face and shrugged. Had to wait all weekend with no tag because they did not know their own regulations.
Not helpful at all when calling to get tag registration info, so basically, have to wait until you come in with the SAME INFO you could have EASILY provided OVER THE PHONE and NOT HAVE ANY IDEA HOW MUCH MONEY YOU NEED TO PAY before you get there.
The heavy girl with curly hair 2nd from the end was the rudest person I have ever encountered. Well hateful and rude. I came in with all of the paper work that I was told to bring in with me to get my title replaced and my name changed on my title to get my tag renewed. She pushed the papers back out to me, because she said I still could not get my tag until they had my title replaced and then will have to pay again to have my name changed and told me I will have to pay late fees because my tag will be expired by the time I get new title. Since I have married my name changed and I couldn't get my tag renewed until my name was corrected on my title. BUT She made me sign my former name to the paper work because my legal name inst good enough. SMH.. Poor customer service. Sad my taxes pay people like her to be rude.
Etowah County Tags is a US Local Government Office based in Gadsden, Alabama. Etowah County Tags is located at 800 Forrest Ave # 21, Gadsden, AL 35901, USA.
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